30-Day 100% Satisfaction Guarantee:
At MedallionsAndMore.com, we stand firmly behind the quality of our products. We want you to be completely satisfied with your purchase. If, for any reason, you’re not entirely pleased with your order, we offer a 30-Day 100% Satisfaction Guarantee.
1. Contact our Customer Service Team within 30 days of receiving your order to initiate the return process.
2. Return items must be in their original, unused condition with all packaging intact.
3. Once we receive and inspect the returned item(s), your refund will be processed. Refunds will be issued to the original payment method.
Note: Return shipping costs are the responsibility of the customer unless the item is defective or an error was made on our part.
Standard, Priority, & Express Shipping:
We primarily use USPS for all our shipping methods. Upon shipment, we will email a USPS tracking number so you can keep an eye on your order’s journey.
Standard & Priority Shipping:
We strive to process and ship orders promptly, ensuring you receive your merchandise in a timely manner.
For those in a hurry, we offer Express Shipping options for orders within the continental US. Order must be placed by 10 AM (PST) the same day. Otherwise, the order will be shipped the following day.
Order Cut-Off Times & Delivery Dates:
Please note that delivery dates are subject to order cut-off times. Orders placed after the cut-off time may be processed the following business day. While we do our utmost to ensure timely deliveries, occasionally there might be delays due to factors beyond our control, such as carrier delays. We appreciate your understanding in these circumstances.
MedallionsAndMore.com is not responsible for unexpected shipping delays caused by circumstances related to the courier itself or other unforeseen conditions. However, we will always work to ensure the quickest possible delivery and assist you in tracking your order if needed.
For any further queries related to refunds or shipping, please reach out to our Customer Service Team. Thank you for choosing MedallionsAndMore.com for your recovery gift needs. We value your business and strive to ensure a seamless shopping experience.